Here are some details about datacenter which hosted our servers.

INFRASTRUCTURE

Telecom Hotel
The SoftLayer datacenter is a tier one datacenter facility located inside the well-known INFOMART telecom hotel near downtown Dallas. Specializing in datacenter and hosting facilities, INFOMART is home to multiple datacenters including MCI, Level 3, Equinix, Verio, Switch & Data, Verizon, DataSides, and more. The building sits atop three redundant electrical grids from TXU delivering diverse power to each quadrant of the building. HVAC needs are supplied via five one hundred ton onsite water chillers to deliver N+1 cooling requirements. Home to over twelve switch sites and thirty-five different carriers, INFOMART houses technology and telecom related businesses in a complex communications ecosystem.

SoftLayer Datacenter
With room for over 5000 dedicated servers, the private N+1 datacenter facility incorporates
the following infrastructure:
• 2000 amps 480v Input Power
• Parallel 500Kva UPS Battery Backup Units
• 2000Kw Diesel Generator with Onsite Fuel Storage
• Redundant Liebert 20 Ton HVAC Units
• Pre-Action Dry Pipe Fire Suppression
• Proximity Security Badge Access
• Digital Security Video Surveillance
• 1950 Stemmons Freeway, Suite 1200, Dallas, Texas

NETWORK

Cisco Routers & Switches - 6500, 3750, 2900 Series routers and switches with gigabit speeds available from the individual server to the Internet.

Redundant GigE Backbone - Multi-router gigabit connections to the Internap, SAVVIS, VERIO/NTT, and Abovenet core backbone exchanges located in the INFOMART in Dallas, Texas

Traffic Management & Analysis - Utilizing Peakflow from Arbor Networks coupled with Netflow data from Cisco routers and switches, network engineers continuously monitor the health, reliability, and performance of the network. Historical analysis is critical for demand
and capacity planning.

Network IDS, IPS & DDOS - Industry best solutions from Tipping Point are utilized to guard against denial of service, malicious traffic, viruses, malware, phishing, spyware and other types of Internet threats via wire speed detection and remediation coupled with automatic
and zero day response.

Private VLAN & Port Control - All servers reside on private VLANs for security purposes. Additional servers or firewalls added after the initial install can be placed on existing VLANs
or new VLANs without service interruptions or IP changes. Port control is also available to change port speeds from 10 / 100 / 1000Mbps to further manage security and bandwidth usage.

Bandwidth Graphs & Alerts - Detailed bandwidth graphs with historical data and
projected monthly usage are available for all public server ports. Custom bandwidth alerts
notify of bandwidth usage, spikes, or overages.